Impruve, Inc.
Privacy Policy

Welcome to Impruve!

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and related services.

Please read this Privacy Policy carefully. By accessing or using our app, you consent to the practices described in this Privacy Policy.

 

Information We Collect

• Information You Provide: When you use our app, you may provide us with information such as meeting transcripts, meeting metadata (e.g., participant names and meeting times), and any text-based notes or feedback you submit through the platform.
• Automatically Collected Information: We may collect certain information automatically, such as device information, usage information, and analytics.

 

How We Use Your Information

We may use your information for various purposes, including:

• Providing, maintaining, and improving our app.
• Analyzing usage patterns and trends.
• Responding to your requests, comments, or questions.
• Communicating with you about updates, promotions, and other news.
• Protecting our legal rights and preventing misuse of our app.

AI / ML

We do not use any user data to develop, improve, or train Artificial Intelligence (AI) or Machine Learning (ML) models.

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Google Data

What Google User Data We Collect:

When you sign in to our app using your Google account, we collect and process the following Google user data, with your consent:

• Email Address: The Google email address associated with your account, used to identify your account and personalize your experience.
• Google Calendar Access (via Refresh Token): We store an encrypted refresh token to maintain access to your Google Calendar for retrieving and managing your calendar events.
• Meeting Data: We access details of your Google Calendar meetings, including meeting titles, attendees, date, time, and other related information, to assist with managing your meetings.

Important Notes:

• We collect this data only when you choose to connect your Google account.

On our handling of data obtained through Google Workspace APIs:

• No Use for AI/ML Training: We do not use any data obtained through Google Workspace APIs to develop, improve, or train generalized Artificial Intelligence (AI) or Machine Learning (ML) models.
• Data obtained through these APIs is used solely to provide the specific functionality of our app, such as scheduling meetings, and is not shared with third parties for any purpose unrelated to the direct delivery of services.
  
  

  Gmail

  What Gmail User Data We Collect:
  If you choose to connect your Gmail account to Impruve, we will request access to the following Gmail data, with your explicit consent:

  • Email Metadata & Content (Read Access): We access your Gmail inbox to identify recent communication patterns with your contacts, including message headers, timestamps, and limited message content.

  • Send and Draft Access: With your permission, we may draft follow-up emails on your behalf to help you maintain client relationships.

  • OAuth Token: We store an encrypted Gmail access token to securely maintain access to your Gmail data for these purposes.

  Purpose of Data Access:
  We use this data to help identify when it’s time to follow up with a contact. This allows us to recommend timely, personalized outreach, and optionally draft suggested follow-up emails.

  Note:
  You must explicitly authorize Gmail access. You may revoke access at any time via your account settings or through your Google account settings.

  Compliance with Google API Services User Data Policy:
  We strictly follow Google’s Limited Use Requirements. We do not:

  • Use Gmail data to develop or train AI/ML models

  • Share Gmail data with third parties

  • Use your Gmail data for advertising purposes

  All Gmail data is used exclusively to power features directly visible to you in the Impruve app.

Zoom Data

What Zoom User Data We Collect:
When you integrate your Zoom account with our app, we collect and process the following Zoom user data, with your consent:

• Meeting Data: We access details of your Zoom meetings, including meeting titles, attendees, date, time, and other relevant information, to assist with managing your meetings and tasks.
• Zoom Recordings: If enabled, we access your Zoom meeting recordings, including the transcript, to provide additional functionality within our app.
• Zoom Account Information: Basic account details such as your Zoom user ID and email address are collected for identification purposes.
• Zoom OAuth Tokens: We store an encrypted OAuth token to maintain access to your Zoom account, allowing us to retrieve and manage meeting data.

Important Notes:

• We collect this data only when you sign in with your Zoom account and grant permission through the OAuth process.

On our handling of data obtained through the Zoom API:

• No Use for AI/ML Training: We do not use any data obtained through the Zoom API to develop, improve, or train generalized Artificial Intelligence (AI) or Machine Learning (ML) models.
• Purpose of Data Collection: Data obtained through the Zoom API is used solely to provide the specific functionality of our app, such as managing meetings, and is not shared with third parties for any purpose unrelated to the direct delivery of services.

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Slack Data

What Slack User Data We Collect:
When you integrate your Slack account with our app, we collect and process the following Slack user data, with your consent:

• Slack Account Information: Basic account details such as your Slack user ID and email address are collected for identification purposes.
• Slack OAuth Tokens: We store an encrypted OAuth token to maintain access to your Slack account, allowing us to retrieve and manage meeting data.
• Slack Messages: Slack messages are only collected when the user chooses to tag that specific message to Impruve.

On our handling of data obtained through the Slack API:

• No Use for AI/ML Training: We do not use any data obtained through the Slack API to develop, improve, or train generalized Artificial Intelligence (AI) or Machine Learning (ML) models.

Legal Basis for Processing (for GDPR Compliance)

For users in the EU/EEA, we process your personal data under the following legal bases:

• Consent: Where you have provided consent for processing (e.g., for marketing).
• Contractual Obligation: When processing is necessary to perform a contract with you (e.g., to provide services).
• Legal Obligation: To comply with legal requirements (e.g., for tax reporting).

 

Disclosure of Your Information

We may share your information with:

• Service providers: Who assist us in delivering our app (e.g., cloud hosting, analytics).
• Legal authorities: When required by law or to protect our rights.
• Any other party with your consent.

 

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. If you delete your account, we will delete your information within 30 days, unless otherwise required by law.

 

Your Choices and Rights

You can:

• Review and update your information through the app settings.
• Request access to or deletion of your data at any time.
• For EU/EEA users, you have the right to data portability, rectification, and restriction of processing.

 

Data Transfers

If you are located outside the United States, your data may be transferred to, and processed in, the U.S. We implement appropriate safeguards to ensure that such transfers comply with applicable data protection laws.

 

Security

We take reasonable measures to protect your information, including:

• Encryption: All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).

• Access Controls: Strict role-based access controls (RBAC) limit data access to authorized personnel only.

• Monitoring and Auditing: Continuous monitoring, security event logging, and regular internal audits help detect and prevent unauthorized access.

• Infrastructure Security: Data is hosted on secure, SOC 2–certified cloud infrastructure with multi-region redundancy and disaster recovery protocols.

 

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes via the app or other means.

 

Children’s Privacy

Our services are not directed toward children under 13. If we discover that we have inadvertently collected personal information from a child, we will promptly delete it.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@impruve.com.

 

Effective Date

This Privacy Policy was last updated on 04/30/2025.